Why is the City switching to monthly billing?
Monthly billing makes it easier for customers, especially those on a fixed income, to manage their monthly household finances and budget more efficiently. It also provides customers with more frequent and timely information about their water usage. This allows customers to track their usage, reduce consumption and detect leaks in their household plumbing sooner.

Detecting leaks and reducing consumption saves water and money.

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1. Why is the City switching to monthly billing?
2. What are the benefits of monthly billing?
3. How often will my meter be read?
4. Will my water bill look different?
5. During the transition, will I be billed more than once for the same water and/or sewage consumption?
6. Where or how can I pay my monthly bill?