When do I receive a water bill?
In most instances, if it is a residential customer, you are billed quarterly. If it is a commercial (business) customer, you are billed on a monthly basis.

Show All Answers

1. When do I receive a water bill?
2. Do we purchase our water from the City of Detroit or somewhere else?
3. Explain the sewer charge?
4. What is a sur-charge?
5. Why is there a meter charge on my bill?
6. How is my bill computed?
7. What is a unit?
8. How are the water and sewer rates established?
9. What does arrears mean?
10. If I overpay my bill or the city over-bills my account, will my bill be adjusted?
11. Does a main break have an effect on my bill?
12. Is a meter leak my problem or the City’s?
13. If I turn the water off at the meter and not use any water will I still get a bill?
14. What is a minimum bill?
15. Why is my bill so high?
16. What do I need to do to ensure that my water account is paid up-to-date before I move from my home?
17. How do I change my mailing address or put my name on the account?