Frequently Asked Questions

  1. When do I receive a water bill?
  2. Do we purchase our water from the City of Detroit or somewhere else?
  3. Explain the sewer charge?
  4. What is a sur-charge?
  5. Why is there a meter charge on my bill?
  6. How is my bill computed?
  7. What is a unit?
  8. How are the water and sewer rates established?
  9. What does arrears mean?
  10. If I overpay my bill or the city over-bills my account, will my bill be adjusted?
  11. Does a main break have an effect on my bill?
  12. Is a meter leak my problem or the City’s?
  13. If I turn the water off at the meter and not use any water will I still get a bill?
  14. What is a minimum bill?
  15. Why is my bill so high?
  16. What do I need to do to ensure that my water account is paid up-to-date before I move from my home?
  17. How do I change my mailing address or put my name on the account?
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  1. How are my property taxes calculated?
  2. What is taxable value and how is it calculated?
  3. What forms should I file with the Assessor’s Office after a property is transferred?
  4. What other form should be filed with the Assessor’s Office if the property is to be my new principal residence?
  5. How does the City notify me of my taxable value and if I have a principal residence exemption?
  6. How are Michigan Public Schools funded?
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